:root{
  --bg:#0a0c11; --panel:#11141c; --panel2:#171b26; --panel3:#1e2331;
  --border:#242a3a; --text:#e8ebf3; --muted:#8b93a7; --accent:#7c5cff; --accent2:#a48bff;
  --green:#22c55e; --amber:#f59e0b; --red:#ef4444; --blue:#38bdf8; --radius:14px;
}
*{box-sizing:border-box}
html,body{height:100%}
body{margin:0;background:var(--bg);color:var(--text);font:14px/1.45 "Segoe UI",Inter,system-ui,-apple-system,sans-serif;overflow:hidden}
.hidden{display:none!important}
button,input,select,textarea{font:inherit;color:inherit}
input,select,textarea{background:var(--panel2);border:1px solid var(--border);border-radius:10px;padding:9px 11px;outline:none;width:100%}
input:focus,select:focus,textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px rgba(124,92,255,.15)}
textarea{resize:none}
a{color:var(--accent2);text-decoration:none}
h1,h2,h3{margin:0 0 4px}
h1{font-size:22px}h2{font-size:19px}h3{font-size:15px}
p{margin:0}
.muted{color:var(--muted)}
.error{color:var(--red);font-size:13px;margin-top:8px}

/* ---------- botoes ---------- */
.btn{border:1px solid var(--border);background:var(--panel2);color:var(--text);border-radius:10px;padding:9px 14px;cursor:pointer;font-weight:600;display:inline-flex;align-items:center;gap:6px;justify-content:center}
.btn:hover{background:var(--panel3)}
.btn.primary{background:var(--accent);border-color:var(--accent);color:#fff}
.btn.primary:hover{background:#6b4bf5}
.btn.ghost{background:transparent}
.btn.sm{padding:6px 10px;font-size:12px}
.btn.danger{background:rgba(239,68,68,.12);border-color:rgba(239,68,68,.4);color:#ffb4b4}
.btn.block{width:100%}
.icon-btn{background:transparent;border:1px solid transparent;border-radius:9px;padding:7px 9px;cursor:pointer;color:var(--muted);font-size:16px;line-height:1}
.icon-btn:hover{background:var(--panel3);color:var(--text)}

/* ---------- login ---------- */
.login-wrap{height:100%;display:grid;place-items:center;background:radial-gradient(circle at 20% 10%,#1b1440 0,transparent 55%),radial-gradient(circle at 85% 90%,#10243a 0,transparent 50%),var(--bg)}
.login-card{width:min(400px,92vw);background:var(--panel);border:1px solid var(--border);border-radius:18px;padding:28px;display:flex;flex-direction:column;gap:12px;box-shadow:0 24px 60px rgba(0,0,0,.45)}
.login-card h1{margin-top:10px}
.login-card label{display:flex;flex-direction:column;gap:6px;font-size:13px;color:var(--muted)}
.login-card .btn{margin-top:6px}
.brand{font-weight:800;letter-spacing:.2px;display:flex;align-items:center;gap:8px}
.brand-dot{width:10px;height:10px;border-radius:50%;background:var(--accent);box-shadow:0 0 12px var(--accent)}

/* ---------- estrutura ---------- */
.app{height:100%;display:grid;grid-template-columns:228px 1fr}
.sidebar{background:var(--panel);border-right:1px solid var(--border);display:flex;flex-direction:column;padding:16px 12px;gap:14px}
.sidebar .brand{padding:4px 8px 10px;font-size:15px}
#nav{display:flex;flex-direction:column;gap:2px;flex:1;overflow:auto}
.nav-item{display:flex;align-items:center;gap:10px;background:transparent;border:none;border-radius:10px;padding:9px 10px;cursor:pointer;color:var(--muted);text-align:left;font-weight:600}
.nav-item span{width:18px;text-align:center}
.nav-item:hover{background:var(--panel2);color:var(--text)}
.nav-item.active{background:rgba(124,92,255,.16);color:#fff}
.nav-sep{font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:#5b6478;padding:12px 10px 4px}
.badge{margin-left:auto;background:var(--accent);color:#fff;border-radius:999px;padding:1px 7px;font-size:11px}
.sidebar-foot{border-top:1px solid var(--border);padding-top:12px;display:flex;flex-direction:column;gap:10px}
.me{display:flex;align-items:center;gap:10px;min-width:0}
.me strong{display:block;font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.me small{font-size:11px;text-transform:capitalize}
.me-stats{display:flex;gap:6px;font-size:11px;color:var(--muted)}
.me-stats span{background:var(--panel2);border:1px solid var(--border);border-radius:8px;padding:3px 6px}
.foot-actions{display:flex;gap:6px}
.foot-actions .btn{flex:1}

.content{overflow:hidden;position:relative}
.view{display:none;height:100%;overflow:auto;padding:20px 22px}
.view.active{display:block}
#view-chats{padding:0;overflow:hidden}
.page-head{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;margin-bottom:18px;flex-wrap:wrap}
.page-head input{max-width:280px}

/* ---------- avatar ---------- */
.avatar{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;background:var(--panel3);color:#fff;font-weight:700;font-size:14px;flex:0 0 auto;position:relative}
.avatar.online::after{content:"";position:absolute;right:-1px;bottom:-1px;width:10px;height:10px;border-radius:50%;background:var(--green);border:2px solid var(--panel)}

/* ---------- conversas ---------- */
.chat-grid{display:grid;grid-template-columns:320px 1fr 300px;height:100%}
.conv-pane{border-right:1px solid var(--border);display:flex;flex-direction:column;background:var(--panel);min-height:0}
.conv-filters{display:flex;gap:6px;padding:12px 12px 8px;flex-wrap:wrap}
.chip{border:1px solid var(--border);background:var(--panel2);color:var(--muted);border-radius:999px;padding:5px 11px;font-size:12px;cursor:pointer;font-weight:600}
.chip.active{background:rgba(124,92,255,.18);border-color:rgba(124,92,255,.5);color:#fff}
.conv-tools{padding:0 12px 10px;display:flex;gap:6px}
.conv-tools select{max-width:120px}
.conv-list{flex:1;overflow:auto;padding:0 8px 8px}
.conv-item{display:flex;gap:10px;padding:10px;border-radius:12px;cursor:pointer;border:1px solid transparent;margin-bottom:2px}
.conv-item:hover{background:var(--panel2)}
.conv-item.active{background:rgba(124,92,255,.12);border-color:rgba(124,92,255,.35)}
.conv-main{min-width:0;flex:1}
.conv-top{display:flex;justify-content:space-between;gap:8px;align-items:baseline}
.conv-top strong{font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.conv-top time{font-size:11px;color:var(--muted);flex:0 0 auto}
.conv-preview{font-size:12px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px}
.conv-meta{display:flex;gap:5px;margin-top:5px;flex-wrap:wrap;align-items:center}
.pill{font-size:10px;border-radius:6px;padding:2px 6px;background:var(--panel3);color:var(--muted);border:1px solid var(--border)}
.pill.pending{background:rgba(245,158,11,.15);color:#fcd34d;border-color:rgba(245,158,11,.3)}
.pill.open{background:rgba(34,197,94,.15);color:#86efac;border-color:rgba(34,197,94,.3)}
.pill.waiting{background:rgba(56,189,248,.15);color:#7dd3fc;border-color:rgba(56,189,248,.3)}
.pill.resolved{background:rgba(139,147,167,.15)}
.unread{background:var(--accent);color:#fff;border-radius:999px;font-size:10px;padding:1px 6px;font-weight:700}
.conv-pane>.btn{margin:8px 12px 12px}

.chat-pane{display:flex;flex-direction:column;min-height:0;background:linear-gradient(180deg,#0d1017,#0a0c11)}
.chat-header{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:12px 16px;border-bottom:1px solid var(--border);background:var(--panel);min-height:64px}
.chat-header.empty{opacity:.7}
.chat-title{display:flex;align-items:center;gap:10px;min-width:0}
.chat-title strong{display:block;font-size:14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat-title small{font-size:11px}
.chat-actions{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}

.messages{flex:1;overflow:auto;padding:18px;display:flex;flex-direction:column;gap:8px}
.empty-state{margin:auto;text-align:center;color:var(--muted);display:flex;flex-direction:column;gap:8px;align-items:center}
.empty-icon{font-size:34px;opacity:.6}
.msg{max-width:min(560px,78%);width:fit-content;padding:8px 12px;border-radius:14px;background:var(--panel2);border:1px solid var(--border);word-wrap:break-word;overflow-wrap:anywhere;font-size:13.5px;position:relative;align-self:flex-start;line-height:1.4}
.msg-text{white-space:pre-wrap}
.msg.out{align-self:flex-end;background:#241a4d;border-color:#3a2b74}
.msg.note{align-self:flex-end;background:#3a2f10;border-color:#5c4a12;color:#fde68a}
.msg.system{align-self:center;background:transparent;border:none;color:var(--muted);font-size:12px;text-align:center}
.msg-head{font-size:10.5px;color:var(--muted);margin-bottom:3px;display:flex;gap:6px;align-items:center}
.msg-foot{font-size:10px;color:var(--muted);text-align:right;margin-top:3px;display:flex;gap:4px;justify-content:flex-end;align-items:center}
.msg img,.msg video{max-width:260px;border-radius:9px;display:block;margin-bottom:4px}
.msg audio{max-width:240px}
.msg .doc{display:flex;gap:8px;align-items:center;background:var(--panel);border:1px solid var(--border);border-radius:9px;padding:8px 10px;color:var(--text)}
.day-sep{align-self:center;font-size:11px;color:var(--muted);background:var(--panel2);border:1px solid var(--border);padding:3px 10px;border-radius:999px;margin:6px 0}
.typing-bar{font-size:11px;color:var(--muted);padding:0 18px 6px;height:16px}

.composer{border-top:1px solid var(--border);background:var(--panel);padding:10px 12px;position:relative}
.composer-row{display:flex;gap:8px;align-items:flex-end}
.composer textarea{min-height:42px;max-height:140px;padding:11px 12px;flex:1 1 auto;width:auto;min-width:0}
.composer-row .icon-btn,.composer-row .btn{flex:0 0 auto}
.grp-composer textarea{flex:1 1 auto;width:auto;min-width:0}
.composer .btn{height:42px}
.quick-panel{position:absolute;bottom:64px;left:12px;right:12px;background:var(--panel2);border:1px solid var(--border);border-radius:12px;max-height:240px;overflow:auto;box-shadow:0 18px 40px rgba(0,0,0,.5);z-index:5}
.quick-item{padding:10px 12px;cursor:pointer;border-bottom:1px solid var(--border);display:flex;gap:10px;align-items:baseline}
.quick-item:hover{background:var(--panel3)}
.quick-item code{color:var(--accent2);font-size:12px}
.quick-item span{font-size:12px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}

.info-pane{border-left:1px solid var(--border);background:var(--panel);overflow:auto;padding:16px;display:flex;flex-direction:column;gap:14px}
.info-empty{font-size:13px}
.info-block{border:1px solid var(--border);background:var(--panel2);border-radius:12px;padding:12px;display:flex;flex-direction:column;gap:8px}
.info-block h4{margin:0;font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:var(--muted)}
.info-line{display:flex;justify-content:space-between;gap:10px;font-size:12.5px}
.info-line span:last-child{color:var(--muted);text-align:right}
.tag-list{display:flex;gap:5px;flex-wrap:wrap}
.tag{border-radius:999px;padding:3px 9px;font-size:11px;border:1px solid;background:transparent;cursor:pointer}
.tag small{opacity:.7;margin-left:4px}

/* ---------- tabelas / paineis ---------- */
.panel{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);padding:16px;margin-bottom:16px}
.panel h3{margin-bottom:12px}
.table-wrap{overflow:auto}
table{width:100%;border-collapse:collapse;font-size:13px}
th{text-align:left;font-size:11px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);padding:9px 10px;border-bottom:1px solid var(--border);font-weight:600;white-space:nowrap}
td{padding:10px;border-bottom:1px solid rgba(36,42,58,.7);vertical-align:middle}
tr:last-child td{border-bottom:none}
tbody tr:hover{background:rgba(124,92,255,.05)}
.cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:12px;margin-bottom:16px}
.card{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);padding:14px 16px}
.card .label{font-size:11px;text-transform:uppercase;letter-spacing:.07em;color:var(--muted)}
.card .value{font-size:26px;font-weight:800;margin-top:4px}
.card .hint{font-size:11px;color:var(--muted);margin-top:2px}
.dash-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}
canvas{width:100%;display:block}
.channels-list{display:grid;grid-template-columns:repeat(auto-fill,minmax(320px,1fr));gap:14px}
.channel-card{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);padding:16px;display:flex;flex-direction:column;gap:10px}
.channel-head{display:flex;justify-content:space-between;align-items:center;gap:10px}
.status-dot{width:9px;height:9px;border-radius:50%;display:inline-block;margin-right:6px}
.status-connected{background:var(--green)}
.status-qr{background:var(--amber)}
.status-connecting{background:var(--blue)}
.status-disconnected,.status-error{background:var(--red)}
.qr-box{display:grid;place-items:center;background:#fff;border-radius:12px;padding:10px;min-height:220px}
.qr-box img{width:240px;height:240px}
.channel-actions{display:flex;gap:6px;flex-wrap:wrap}
.settings-form{display:flex;flex-direction:column;gap:16px}
.form-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:14px}
.settings-form label{display:flex;flex-direction:column;gap:6px;font-size:13px;color:var(--muted)}
.settings-form label.switch{flex-direction:row;align-items:center;gap:8px;background:var(--panel2);border:1px solid var(--border);border-radius:10px;padding:10px;color:var(--text)}
.settings-form label.switch input{width:auto}
.hours-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:10px;margin-top:8px}
.hour-row{display:flex;align-items:center;gap:6px;background:var(--panel2);border:1px solid var(--border);border-radius:10px;padding:8px}
.hour-row b{width:34px;font-size:11px;color:var(--muted);text-transform:uppercase}
.hour-row input{width:80px;padding:5px 7px;font-size:12px}
.row-actions{display:flex;gap:10px;flex-wrap:wrap}

/* ---------- modal ---------- */
.modal-root{position:fixed;inset:0;z-index:50;display:grid;place-items:center}
.modal-backdrop{position:absolute;inset:0;background:rgba(3,5,10,.72);backdrop-filter:blur(2px)}
.modal{position:relative;width:min(560px,94vw);max-height:90vh;overflow:auto;background:var(--panel);border:1px solid var(--border);border-radius:16px;box-shadow:0 30px 70px rgba(0,0,0,.6)}
.modal header{display:flex;justify-content:space-between;align-items:center;padding:14px 16px;border-bottom:1px solid var(--border);position:sticky;top:0;background:var(--panel);z-index:1}
.modal-body{padding:16px;display:flex;flex-direction:column;gap:12px}
.modal-body label{display:flex;flex-direction:column;gap:6px;font-size:13px;color:var(--muted)}
.modal-body .row{display:flex;gap:10px}
.modal-body .row>*{flex:1}
.modal-body .btn{align-self:flex-start}

/* ---------- toasts ---------- */
.toasts{position:fixed;right:18px;bottom:18px;display:flex;flex-direction:column;gap:8px;z-index:80}
.toast{background:var(--panel2);border:1px solid var(--border);border-left:3px solid var(--accent);border-radius:10px;padding:10px 14px;font-size:13px;box-shadow:0 12px 30px rgba(0,0,0,.4);animation:slide .18s ease-out}
.toast.ok{border-left-color:var(--green)}
.toast.err{border-left-color:var(--red)}
@keyframes slide{from{transform:translateY(8px);opacity:0}to{transform:none;opacity:1}}

@media (max-width:1200px){
  .chat-grid{grid-template-columns:290px 1fr}
  .info-pane{display:none}
  .dash-grid{grid-template-columns:1fr}
}
@media (max-width:820px){
  .app{grid-template-columns:1fr}
  .sidebar{flex-direction:row;align-items:center;overflow-x:auto;padding:8px}
  .sidebar .brand,.sidebar-foot,.nav-sep{display:none}
  #nav{flex-direction:row}
  .nav-item{white-space:nowrap}
  .chat-grid{grid-template-columns:1fr}
  .conv-pane{display:none}
  .chat-grid.show-list .conv-pane{display:flex}
  .chat-grid.show-list .chat-pane{display:none}
}

/* ============ correção de altura / corte na parte de baixo ============ */
html,body{height:100%;height:100dvh;overflow:hidden}
.app{height:100dvh;min-height:0;overflow:hidden}
.content{display:flex;flex-direction:column;min-height:0;overflow:hidden}
.view{flex:1 1 auto;min-height:0;height:auto}
#view-chats.active{display:flex;flex-direction:column;min-height:0;padding:0}
.chat-grid{flex:1 1 auto;min-height:0;height:auto}
.chat-pane,.conv-pane,.info-pane{min-height:0}
.chat-header,.composer,.typing-bar{flex:0 0 auto}
.messages,.conv-list,.info-pane{min-height:0;overscroll-behavior:contain}
.composer{padding-bottom:calc(10px + env(safe-area-inset-bottom,0px))}
#msg-input{max-height:120px}
.only-mobile{display:none}

/* ============ emojis ============ */
.emoji-panel{position:absolute;bottom:66px;right:12px;width:min(346px,94vw);background:var(--panel2);border:1px solid var(--border);border-radius:12px;box-shadow:0 18px 44px rgba(0,0,0,.55);z-index:6;overflow:hidden;display:flex;flex-direction:column}
.emoji-tabs{display:flex;gap:2px;padding:6px;border-bottom:1px solid var(--border);overflow-x:auto}
.emoji-tabs button{background:transparent;border:none;font-size:17px;padding:4px 7px;border-radius:8px;cursor:pointer;opacity:.55;line-height:1}
.emoji-tabs button.active{background:var(--panel3);opacity:1}
.emoji-grid{display:grid;grid-template-columns:repeat(9,1fr);gap:2px;padding:8px;max-height:190px;overflow:auto}
.emoji-grid button{background:transparent;border:none;font-size:19px;padding:4px 0;border-radius:8px;cursor:pointer;line-height:1.2}
.emoji-grid button:hover{background:var(--panel3)}

/* ============ abas ============ */
.tabs{display:flex;gap:4px;margin-bottom:12px;border-bottom:1px solid var(--border)}
.tab{background:transparent;border:none;border-bottom:2px solid transparent;padding:8px 12px;color:var(--muted);font-weight:600;cursor:pointer;display:flex;align-items:center;gap:6px}
.tab.active{color:#fff;border-bottom-color:var(--accent)}
.tab b{background:var(--panel2);border-radius:999px;padding:1px 7px;font-size:11px}
.head-actions{display:flex;gap:6px;flex-wrap:wrap;align-items:center}
.head-actions select{max-width:230px}

/* ============ grupos / comunidades / canais ============ */
.grp-grid{display:grid;grid-template-columns:340px minmax(0,1fr);gap:14px;align-items:start}
.grp-list{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);overflow:auto;max-height:calc(100dvh - 235px)}
.grp-tools{display:flex;gap:6px;padding:8px;border-bottom:1px solid var(--border);position:sticky;top:0;background:var(--panel);z-index:1}
.grp-tools input{font-size:12px;padding:7px 9px}
.grp-tools button{white-space:nowrap}
.grp-item{display:flex;gap:10px;padding:10px 12px;border-bottom:1px solid rgba(36,42,58,.6);cursor:pointer;align-items:center}
.grp-item:hover{background:var(--panel2)}
.grp-item.active{background:rgba(124,92,255,.12)}
.grp-item strong{font-size:13px;display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.grp-item .meta{font-size:11px;color:var(--muted);display:flex;gap:8px;margin-top:3px;flex-wrap:wrap}
.grp-detail{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);padding:16px;max-height:calc(100dvh - 235px);overflow:auto}
.grp-head{display:flex;justify-content:space-between;gap:12px;align-items:flex-start;flex-wrap:wrap;margin-bottom:10px}
.grp-head h3{margin:0;font-size:17px}
.grp-actions{display:flex;gap:6px;flex-wrap:wrap;margin:12px 0}
.part-row{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:8px 0;border-bottom:1px solid rgba(36,42,58,.6);font-size:13px}
.part-row small{color:var(--muted);font-size:11px}
.part-acts{display:flex;gap:4px}
.grp-composer{display:flex;gap:8px;margin-top:14px;align-items:flex-end}
.grp-composer textarea{min-height:44px;max-height:120px}
.news-msg{border:1px solid var(--border);background:var(--panel2);border-radius:10px;padding:9px 11px;margin-bottom:8px;font-size:13px}
.news-msg time{font-size:11px;color:var(--muted);display:block;margin-bottom:3px}
.note-box{background:var(--panel2);border:1px dashed var(--border);border-radius:10px;padding:10px;font-size:12px;color:var(--muted);margin:8px 0}
.rec-bar{display:flex;align-items:center;gap:10px;background:rgba(239,68,68,.08);border:1px solid rgba(239,68,68,.35);border-radius:10px;padding:8px 10px;margin-bottom:8px;font-size:13px}
.rec-dot{width:9px;height:9px;border-radius:50%;background:#ef4444;animation:recpulse 1s infinite}
@keyframes recpulse{0%,100%{opacity:1}50%{opacity:.2}}
#btn-mic.recording{background:rgba(239,68,68,.18);color:#ffb4b4}

#btn-note.active{background:rgba(245,158,11,.18);color:#fde68a}
@media (max-width:820px){
  .composer-row .icon-btn{padding:6px 7px;font-size:15px}
  #btn-send{padding:6px 10px;font-size:12px;height:38px}
  .composer textarea{min-height:38px;padding:9px 10px;font-size:13px}
  .sidebar{flex-direction:row;align-items:center;overflow-x:auto;overflow-y:hidden;padding:6px;gap:6px}
  .sidebar .brand,.sidebar-foot,.nav-sep{display:none}
  #nav{flex-direction:row;overflow:visible}
  .nav-item{white-space:nowrap;padding:7px 9px;font-size:12px}
  .view{padding:12px}
  #view-chats{padding:0}
  .chat-grid{grid-template-columns:1fr}
  .conv-pane{display:none}
  .chat-grid.show-list .conv-pane{display:flex}
  .chat-grid.show-list .chat-pane{display:none}
  .chat-grid:not(.show-list) .chat-pane{display:flex}
  .only-mobile{display:inline-flex}
  .messages{padding:12px}
  .msg{max-width:90%}
  .chat-header{padding:9px 12px}
  .chat-actions .btn{padding:6px 9px;font-size:12px}
  .page-head{align-items:flex-start}
  .page-head input{max-width:none;width:100%}
  .head-actions{width:100%}
  .head-actions select{max-width:none;flex:1}
  .grp-grid{grid-template-columns:1fr}
  .grp-detail{display:none;max-height:none}
  .grp-grid.show-detail .grp-list{display:none}
  .grp-grid.show-detail .grp-detail{display:block}
  .grp-list{max-height:none}
}